Data Deletion Instructions

Last updated: November 13, 2025

Request Data Deletion

At Rendera AI, we respect your right to control your personal data. If you would like to request the deletion of your personal data from our systems, please follow the instructions below.

How to Request Data Deletion

To request the deletion of your personal data, please send an email to our support team with the following information:

Required Information

Please include the following information in your data deletion request:

• Subject Line: "Data Deletion Request"
• Your Full Name: As registered in your Rendera AI account
• Email Address: The email address associated with your account
• Account Details: Any additional information that can help us identify your account
• Reason for Deletion: Optional, but helpful for improving our services

What Data Will Be Deleted

Upon receiving and verifying your deletion request, we will delete the following data associated with your account:

• Personal identification information (name, email address)
• Account credentials and login information
• Uploaded images and photos
• Generated designs and AI outputs
• Usage data and preferences
• Payment information (where applicable)

Processing Timeline

We will process your data deletion request within 30 days of receiving your email. You will receive a confirmation email once the deletion has been completed.

Important Notes

• Data deletion is permanent and irreversible. Once deleted, your data cannot be recovered.
• Some data may be retained for legal or regulatory compliance purposes as required by law.
• Anonymized or aggregated data that cannot be linked back to you may be retained for analytical purposes.
• If you have an active subscription, please cancel it before requesting data deletion.

Alternative Options

Before requesting complete data deletion, you may also consider:

• Account Deactivation: Temporarily disable your account while retaining your data
• Data Export: Download a copy of your data before deletion
• Selective Deletion: Delete specific types of data while keeping your account active

If you're interested in any of these alternatives, please mention them in your email to info@rendera.ai.

Questions or Concerns

If you have any questions about the data deletion process or need assistance with your request, please don't hesitate to contact us at:

Email: info@rendera.ai
Response Time: We typically respond within 24-48 hours